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FAQs

 
What does arppress.org offer?
In addition to being able to purchase our publications, arppress.org offers robust search capabilities and access to our digital content.
 
What is available online?

Our current 5th Series is online in a full text, web friendly, easy to read version, which includes options for 2 different viewing experiences and downloadable figures and tables.

In addition, the 4th series of tumor pathology and 1st series of non-neoplastic volumes are available online in pdf format. 

How does the search function work?
Anyone can perform a search on arppress.org and results will pull from our online repository. If you do not have access to the publications of those results, you will have the option to purchase it. 

If you are within a publication you have access to, you can also search within that single fascicle. 
 
Any pointers on performing a search?
If your search term includes more than one word, put everything in quotation marks to focus the search. 
 
Can I get temporary access to a single chapter? 
At this time, ARP does not offer pay-per-view. 

I purchased one or more Series 5 volumes before this new digital access. Can I get digital access to those? 
Yes! Before launching the new site, we gave access to individuals who (1) had previously purchased at least one Series 5 volume through our website or US fulfillment center and (2) had an email address connected with their purchase. You'll just need to officially register your account and update your password (upper right corner of arppress.org) and then you should have access. If you have trouble accessing a purchased digital version of a fascicle, please contact us.
 
If I buy a fascicle, do I have to get both the print and digital?
If you only want digital access, you are welcome to opt out of the print. If you only want the print, simply do not use the digital option. Please note: the price for the fascicle is fixed whether opting out of a version or utilizing both versions. 
 
Do you still offer epub versions for Series 5 volumes?
With the relaunch of www.arppress.org in June 2022, our digital versions are only on the website. 

For fascicles 1-10 in Series 5, published before our new digital platform, epub versions were available with each volume. These could be downloaded to the customer's ereader device. Any epub version previously downloaded still belongs to the customer. However, we are no longer producing new versions specifically for ereaders. All digital versions will be exclusively through arppress.org.  
 
I've ordered a print edition and have questions about the shipping. What should I do?
Contact us here or reach out to our fulfillment center at ARP@brightkey.net
 
How do I pay for my purchases?
All payments made at www.arppress.org go through PayPal. For bulk orders, reach out to our fulfillment center at ARP@brightkey.net
 
What is your return policy?

Claims of damaged or incorrect items must be made within 7 days of receipt of order. A replacement will be sent at no charge.

Returns from Customers in the Continental USA (Domestic)
Return of unwanted item(s) must be made within 30 days of receipt of order at the customer’s expense to avoid restocking charges. You must notify us within 7 days of receipt of order, in writing, (email and fax are acceptable) of your intent to return unwanted items.

Returns from Customers outside the Continental USA (Foreign)
Return of unwanted item(s) must be made within 30 days of receipt of order at the customer’s expense to avoid restocking charges. You must notify us within 7 days of receipt of order, in writing (email and fax are acceptable), of your intent to return unwanted items.

Restocking Charges

Unwanted items received AFTER the time allotted above (30 days) will be subject to a 15% (of gross price) restocking charge. This amount will automatically be charged to the credit card on file.

Shipping and Handling Charges
Shipping and handling charges will follow the stated charges on our most current ARP Publications order form.

 
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